Privacy policy.
Effective Date: March 18, 2025
At CollegeTown Solutions, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.collegetownsolutions.com and utilize our services.
1. Information We Collect
We gather various types of information to provide and enhance our services:
Personal Identification Information: When you engage with us through services such as packing, unpacking, and moving assistance, we may collect details including your name, email address, phone number, and mailing address.
Usage Data: We collect information on how you access and interact with our website, including your IP address, browser type, device information, and browsing behavior. This data helps us analyze trends and improve user experience.
Payment Information: For transactions related to our services, we may collect financial details such as credit card numbers, billing addresses, and payment histories to process payments securely.
Third-Party Data: We may receive information about you from third-party sources, including service providers and partners, to enhance our services and communication with you.
2. How We Use Your Information
The information we collect is utilized for several purposes:
Service Provision and Improvement: To deliver our moving and property management services effectively, including coordinating moves, managing logistics, and enhancing service quality.
Communication: To respond to inquiries, provide service updates, send marketing materials, and notify you about promotions or changes to our services.
Analytics: To analyze website usage patterns, monitor performance, and implement improvements to our website and services.
Legal Compliance: To fulfill legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data with:
Service Providers: Third-party vendors who assist in operating our website and delivering services, such as payment processors and logistics partners. These providers are obligated to protect your information and use it solely for the purposes we specify.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal data becomes subject to a different privacy policy.
Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, property, and safety, as well as that of our users and the public.
4. Cookies and Tracking Technologies
Our website employs cookies and similar tracking technologies to enhance your experience:
Cookies: Small data files stored on your device that help us remember your preferences, login details, and provide personalized content.
Web Beacons and Pixels: These are used to track user behavior on our website, monitor the effectiveness of our marketing campaigns, and gather demographic information.
You can manage cookie preferences through your browser settings, including opting out of certain tracking mechanisms. However, please note that disabling cookies may affect the functionality of some parts of our website.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. Despite our efforts, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable laws, you may have the right to:
Access: Request copies of your personal data.
Rectification: Request correction of any inaccuracies in your personal data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing your personal data.
Portability: Request transfer of your personal data to another organization or directly to you.
Objection: Object to processing of your personal data in certain circumstances.
To exercise these rights or if you have concerns about how we handle your data, please contact us using the information provided below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and applicable legal requirements.
8. Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational reasons. The updated policy will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
CollegeTown Solutions
Email: info@collegetownsolutions.com
Phone: (706) 897-4408
Website: www.collegetownsolutions.com
By using our website and services, you consent to the terms of this Privacy Policy.